To enable this, we focus on customer service as the most important factor and hold control of the entire value-chain from drivers, own cars, customer support, and technology.
Service level for your deliveries
We do not limit ourselves to any types of goods, small, large, long and heavy. We might be extra skilled at handling "large packages" such as furniture and appliances. Choose the level of service you want to offer your online store customers:
Functional, digital notification solution, where the recipient makes their own choices!
change of delivery date
the recipient can ask us to deliver in a garage, car, storage room or smart house
share other useful information with us
Return scheme providing good customer experience
arrange a time for collection with the customer
help with return or recycling
We know that your goods and your customers are important. The customer consultants are at service, both the online store and the recipients. We don't have key choice on our phone service, you'll be directed straight to our experienced customer consultants.
Reach us on phone, email, or chat. Response time is short anyway!
Your regular sales contact
Dialogue and understanding are important, you'll get your regular sales contact. We want it to be easy to get in touch with us and get solid advice from experienced logistics people.
Remember that your online store never is better than the last link in the customer journey - the actual home delivery to the customer
How to become a customer of ColliCare Home Delivery
Call us, or send us a note by email, and we will customize a solution that is suitable for your online store.