eCare – logistics management system

eCare - Get full control of your logistics

eCare, our web-based logistics system, has been developed together with our customers who are also daily users. In 2020, we renewed this portal so it also functions as a customer portal.

Weekly Reports, one-time reports, booking by EDI, or just a general overview? How you use our new customer portal eCare is up to you.

In addition to our customer portal, we have other solutions that can be defined per customer case.

eCare - one source for all your logistics management

Manual access

tracking
search for own references
estimated departure (EDT), exact departure (ATD), estimated arrival (ETA)
size, volume, package and weight of the consignment
ordering function
overview from order to delivery
document control, consignment note, order, commercial invoice, customs clearance documents
email notification, login and check
addresses, sender and recipient register
all assignments in one places

EDI integration with purchasing system at order level, OMS - order management system

control down to order level
document control, consignment note, order, commercial invoice, customs clearance documents
the order is automatically placed in eCare
the purchase order is followed up with the manufacturer, via our local departments in the East and Europe, you get first-hand updates
automatic notification of changes
work in your system, have a full overview in eCare
free up own resources

Relevant information to the correct user of eCare

Many users in the organisation have to perform different tasks and need alerts at various times in the logistics race. eCare can be customised to provide the user with relevant information and alerts.

• logistics responsible - for full control of the entire process - from order to delivery

• purchasing responsible - from the item is finished, and ready to be shipped to the country

• storage responsible - when the item is expected to arrive

• operational office - when the item is to be picked up and shipped on