Here you'll find an overview of our installation services, both simple and advanced installations.

 

Simple installations

Our delivery team offers the following installations services, during your delivery window, for refrigerators, freezers, washing machines, dryers, stoves, and refrigerator door reversals

Refrigerator / Freezer

What is included
 

  • disconnection of old product

  • removal of product packaging

  • placement of product at desired location

  • connection to existing power outlet

  • inform the customer that the product must not be connected to electricity  for a minimum of 3 hours

  • adjust the product and stabilize it

  • removal and return of packaging

 

What is customer’s responsibility

  • prepare the chosen space

  • choose product with the correct door opening (left or right).

  • empty old product

 

What is NOT included

  • prepare / empty old product

  • connection to power if the product does not have an on / off switch

  • functional test of product

Stove

What is included

  • disconnection of old product

  • removal of packaging from your home

  • placement of product at the desired location, carpentry work is not included

  • installation of AC power plug

  • connection to existing power outlet

  • adjust in height according to the customer's worktop / plinth if the stove has adjustable legs

  • functional test, switch on 100 degrees, check light and that temperature indicator works

  • set the clock on the oven

 

What is customer’s responsibility

  • prepare the designated space

  • make sure that the stove can be adjusted to the height of the worktop if desired

  • designated space no further than 0.5 m from power outlet as standard  
     

What is NOT included

  • connection of gas stove

  • AC power plug

Washing Machine

What is included

  • disconnect old washer

  • removal of packaging from home

  • placement of product at desired location

  • remove transport locks

  • connection to water drain

  • connection to power outlet

  • level the washer

  • functional test; check that there is no leakage when connecting the water hose and that the machine takes in water.

  • calibration of the machines if required

  • ensure drain hose not leaking

 

What is the customer’s responsibility

  • prepare the designated space

  • designated space can not be further than 1.2 m from electricity, water and drainage

  • the room must be an approved wet room according to Norwegian standards

  • the supplier / customer is responsible for getting vibration dampers and stacking frames if the product is to be stacked

  • if return is purchased, washing machine must be empty and disconnected

  • clear a path from the street to the laundry room, ensuring it is wide enough to accommodate the washer.

 

What is NOT included

  • vibration dampers / stacking frame

  • splice hoses for electricity, water or drainage

  • installation by a professional

Electric Dryer

What is included

  • disconnect old electric dryer

  • removal of packaging from home

  • placement of product at desired location

  • connection to drain when needed

  • connection to power outlet

  • level the electric dryer

  • functional test


What is the customer’s responsibility

  • prepare the designated space

  • the supplier / customer is responsible for procuring vibration dampers / stacking frames if the product is to be stacked

  • if return is purchased, dryer must be empty and disconnected

  • clear a path from the street to the laundry room, ensuring it is wide enough to accommodate the dryer


What is NOT included

  • vibration dampers / stacking frame


 

Delivery and Professional Installation (Complex installation)

ColliCare Home Delivery offers this service in all central locations throughout Norway

Heat pump (Wall Mount Systems)

What is included

  • up to 4 meters distance between inside and outside

  • wall-mounted outdoor unit (wood or brick wall)

  • maximum mounting height 2.5m

  • standard mounting contains everything you need for a proper and correct installation (ducts, vibration dampers, etc.)


What is the customer’s responsibility

  • the customer is responsible for ensuring that there is a suitable electric connection point/outlet.

  • accessible path to the installation site


What is NOT included

  • electrical work is not included in the installation 

  • extra charges will occur if an area is hard to access (like the roof);

  • poly slab installation (if an outdoor unit is installed on the ground and there is no concrete slab for it to stand on)

Integrated Fridge / Freezer

What is included

  • disconnect old product

  • removal of packaging

  • placement of the product in the designated place

  • connection to existing electricity outlet

  • levelling the product

  • installation of front panel

  • functional test

 

What is customer’s responsibility

  • the size of the product must be correct

  • correct electric outlet need to be available

  • need sufficient air flow for the installed product according to installation guidelines from manufacturer  



What is NOT included

  • carpentry 

  • electrical work

  • extension cords

Dishwasher (standalone / built in)

What is included

  • disconnect old product

  • removal of packaging

  • placement of the product in the designated place

  • connection to water 

  • connection to existing electricity outlet

  • level the product

  • installation of existing baseboard

  • installation of front panel if required 

  • cutting hole for aquastop

  • functional test


What is the customer’s responsibility

  • power adjacent or near the opening for your new dishwasher

  • functioning water shutoff valve

  • compatible water source

  • existing connection hoses must fit and be long enough to clear the area under your sink

  • empty your existing dishwasher

  • clear a path from the street to the kitchen, ensuring it is wide enough to accommodate the dishwasher


What is NOT included

  • installation or removal of construction under the machine  / changes in the existing cabinets (excl. Aquastop)

  • installation of water guard

  • cutting of baseboard

Ventilator

What is included

  • disconnect old product

  • removal of packaging

  • placement of the product in the designated place

  • connection to existing electricity outlet

  • level the product

  • functional test


What is the customer’s responsibility

  • the size of the product must be correct

  • hole for fan if needed

  • electric outlet need to be available

  • need to be sufficient air flow for the installed product according to installation guidelines from manufacturer  


What is NOT included

  • hole for fan

  • any carpentry work

  • changes to the electric system

  • changes to the ventilation system
     

Integrated microwave

What is included

  • disconnection and removal of existing microwave.

  • mounting of new microwave

  • connection to existing utilities and testing.

  • removal of packaging

  • functional test


What is the customer’s responsibility

  • the size of the product must be correct

  • correct electric plug need to be available without the need to change it

  • need to be sufficient air flow for the installed product according to installation guidelines from manufacturer  


What is NOT included

  • carpentry 

  • electrical work

  • extension cords

Induction cooktop

What is included

  • disconnect old product

  • removal of packaging

  • placement of the product in the designated place (does not include carpentry)

  • installation of electric plug

  • connection to existing electricity outlet

  • seal the joint between the cooktop and the countertop

  • level the product

  • functional test

  •  

What is the customer’s responsibility

  • the size of the product must be correct

  • correct electric plug need to be available without the need to change it

  • need to be sufficient air flow for the installed product according to installation guidelines from manufacturer  


What is NOT included

  • countertop alteration

  • carpentry 

  • electrical work

  • electric plug

  • extension cords
     

Built-in single electric wall oven

What is included

  • disconnect old product

  • removal of packaging

  • placement of the product in the designated place (does not include carpentry)

  • connection to existing electricity outlet (cannot use the same outlet the cook top, exception is Three-phase (400V))

  • functional test. Make sure that light turns on, put the oven on 100°C, and that the temperature indicator works


What is the customer's responsibility

  • the size of the product must be correct

  • correct electric plug needs to be available without the need to change it

  • need to be sufficient airflow for the installed product according to installation guidelines from manufacturer  

  •  

What is NOT included

  • carpentry 

  • electrical work

  • electric plug

  • extension cords

Side by side refrigerator

What is included

  • disconnect old product

  • removal of packaging

  • placement of the product in the designated place

  • connection to water 

  • connection to existing electricity outlet

  • level the product


What is the customer’s responsibility

  • ensure that the size of the product is correct

  • correct electric plug needs to be available without the need to change it

  • need to be sufficient airflow for the installed product according to installation guidelines from manufacturer  


What is NOT included

  • carpentry 

  • electrical work

  • electric plug

  • extension electrical cords

  • functional test

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