Installation services
Simple installations
Our delivery team offers the following installations services, during your delivery window, for refrigerators, freezers, washing machines, dryers, stoves, and refrigerator door reversals
What is included
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disconnection of old product
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removal of product packaging
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placement of product at desired location
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connection to existing power outlet
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inform the customer that the product must not be connected to electricity for a minimum of 3 hours
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adjust the product and stabilize it
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removal and return of packaging
What is customer’s responsibility
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prepare the chosen space
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choose product with the correct door opening (left or right).
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empty old product
What is NOT included
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prepare / empty old product
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connection to power if the product does not have an on / off switch
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functional test of product
What is included
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disconnection of old product
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removal of packaging from your home
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placement of product at the desired location, carpentry work is not included
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installation of AC power plug
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connection to existing power outlet
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adjust in height according to the customer's worktop / plinth if the stove has adjustable legs
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functional test, switch on 100 degrees, check light and that temperature indicator works
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set the clock on the oven
What is customer’s responsibility
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prepare the designated space
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make sure that the stove can be adjusted to the height of the worktop if desired
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designated space no further than 0.5 m from power outlet as standard
What is NOT included
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connection of gas stove
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AC power plug
What is included
-
disconnect old washer
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removal of packaging from home
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placement of product at desired location
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remove transport locks
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connection to water drain
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connection to power outlet
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level the washer
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functional test; check that there is no leakage when connecting the water hose and that the machine takes in water.
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calibration of the machines if required
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ensure drain hose not leaking
What is the customer’s responsibility
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prepare the designated space
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designated space can not be further than 1.2 m from electricity, water and drainage
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the room must be an approved wet room according to Norwegian standards
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the supplier / customer is responsible for getting vibration dampers and stacking frames if the product is to be stacked
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if return is purchased, washing machine must be empty and disconnected
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clear a path from the street to the laundry room, ensuring it is wide enough to accommodate the washer.
What is NOT included
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vibration dampers / stacking frame
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splice hoses for electricity, water or drainage
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installation by a professional
What is included
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disconnect old electric dryer
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removal of packaging from home
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placement of product at desired location
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connection to drain when needed
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connection to power outlet
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level the electric dryer
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functional test
What is the customer’s responsibility
-
prepare the designated space
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the supplier / customer is responsible for procuring vibration dampers / stacking frames if the product is to be stacked
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if return is purchased, dryer must be empty and disconnected
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clear a path from the street to the laundry room, ensuring it is wide enough to accommodate the dryer
What is NOT included
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vibration dampers / stacking frame
Delivery and Professional Installation (Complex installation)
ColliCare Home Delivery offers this service in all central locations throughout Norway
What is included
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up to 4 meters distance between inside and outside
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wall-mounted outdoor unit (wood or brick wall)
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maximum mounting height 2.5m
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standard mounting contains everything you need for a proper and correct installation (ducts, vibration dampers, etc.)
What is the customer’s responsibility
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the customer is responsible for ensuring that there is a suitable electric connection point/outlet.
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accessible path to the installation site
What is NOT included
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electrical work is not included in the installation
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extra charges will occur if an area is hard to access (like the roof);
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poly slab installation (if an outdoor unit is installed on the ground and there is no concrete slab for it to stand on)
What is included
-
disconnect old product
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removal of packaging
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placement of the product in the designated place
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connection to existing electricity outlet
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levelling the product
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installation of front panel
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functional test
What is customer’s responsibility
-
the size of the product must be correct
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correct electric outlet need to be available
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need sufficient air flow for the installed product according to installation guidelines from manufacturer
What is NOT included
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carpentry
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electrical work
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extension cords
What is included
-
disconnect old product
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removal of packaging
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placement of the product in the designated place
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connection to water
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connection to existing electricity outlet
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level the product
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installation of existing baseboard
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installation of front panel if required
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cutting hole for aquastop
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functional test
What is the customer’s responsibility
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power adjacent or near the opening for your new dishwasher
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functioning water shutoff valve
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compatible water source
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existing connection hoses must fit and be long enough to clear the area under your sink
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empty your existing dishwasher
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clear a path from the street to the kitchen, ensuring it is wide enough to accommodate the dishwasher
What is NOT included
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installation or removal of construction under the machine / changes in the existing cabinets (excl. Aquastop)
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installation of water guard
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cutting of baseboard
What is included
-
disconnect old product
-
removal of packaging
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placement of the product in the designated place
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connection to existing electricity outlet
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level the product
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functional test
What is the customer’s responsibility
-
the size of the product must be correct
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hole for fan if needed
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electric outlet need to be available
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need to be sufficient air flow for the installed product according to installation guidelines from manufacturer
What is NOT included
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hole for fan
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any carpentry work
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changes to the electric system
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changes to the ventilation system
What is included
-
disconnection and removal of existing microwave.
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mounting of new microwave
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connection to existing utilities and testing.
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removal of packaging
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functional test
What is the customer’s responsibility
-
the size of the product must be correct
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correct electric plug need to be available without the need to change it
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need to be sufficient air flow for the installed product according to installation guidelines from manufacturer
What is NOT included
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carpentry
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electrical work
-
extension cords
What is included
-
disconnect old product
-
removal of packaging
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placement of the product in the designated place (does not include carpentry)
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installation of electric plug
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connection to existing electricity outlet
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seal the joint between the cooktop and the countertop
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level the product
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functional test
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What is the customer’s responsibility
-
the size of the product must be correct
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correct electric plug need to be available without the need to change it
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need to be sufficient air flow for the installed product according to installation guidelines from manufacturer
What is NOT included
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countertop alteration
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carpentry
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electrical work
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electric plug
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extension cords
What is included
-
disconnect old product
-
removal of packaging
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placement of the product in the designated place (does not include carpentry)
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connection to existing electricity outlet (cannot use the same outlet the cook top, exception is Three-phase (400V))
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functional test. Make sure that light turns on, put the oven on 100°C, and that the temperature indicator works
What is the customer's responsibility
-
the size of the product must be correct
-
correct electric plug needs to be available without the need to change it
-
need to be sufficient airflow for the installed product according to installation guidelines from manufacturer
-
What is NOT included
-
carpentry
-
electrical work
-
electric plug
-
extension cords
What is included
-
disconnect old product
-
removal of packaging
-
placement of the product in the designated place
-
connection to water
-
connection to existing electricity outlet
-
level the product
What is the customer’s responsibility
-
ensure that the size of the product is correct
-
correct electric plug needs to be available without the need to change it
-
need to be sufficient airflow for the installed product according to installation guidelines from manufacturer
What is NOT included
-
carpentry
-
electrical work
-
electric plug
-
extension electrical cords
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functional test